Simple, Transparent Pricing
Choose the plan that fits your needs
Start free and scale as you grow. All plans include a 14-day free trial with no credit card required.
30-day money-back guarantee
Starter
Perfect for small teams getting started with CX management.
$39/agent/month
Billed annually
What's included:
- Customer Experience (CX) Module
- Service Journey Management
- Quality Management (QM)
- Basic Reporting & Dashboards
- Email Support
- Up to 5 agents
- Workforce Management (WFM)
- Training & Certification
- Knowledge Management
Most Popular
Professional
For growing contact centers that need advanced capabilities.
$79/agent/month
Billed annually
What's included:
- Customer Experience (CX) Module
- Service Journey Management
- Quality Management (QM)
- Workforce Management (WFM)
- Training & Certification
- Knowledge Management
- Advanced Reporting & Analytics
- Up to 25 agents
- Phone & Email Support
- API Access
- People Management
- Recruitment & Hiring
- Client Management
Enterprise
Full platform access with dedicated support and custom integrations.
Custom
Tailored to your organization's needs
What's included:
- All 12 Products Included
- Unlimited agents
- 24/7 Priority Support
- API Access
- Custom Integrations
- Dedicated Customer Success Manager
- White-glove Onboarding
- 99.9% SLA Guarantee
500+
Companies trust us
50K+
Active agents
99.9%
Platform uptime
24/7
Support availability
Compare all features
See which plan is right for your team.
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Customer Experience (CX) Module | |||
| Service Journey Management | |||
| Quality Management (QM) | |||
| Workforce Management (WFM) | |||
| Training & Certification | |||
| Knowledge Management | |||
| People Management | |||
| Recruitment & Hiring | |||
| Client Management | |||
| Technology & IT Operations | |||
| API Access | |||
| Custom Integrations | |||
| Dedicated Customer Success Manager |
Trusted by leading contact centers worldwide
SOC 2 Type II
Enterprise-grade security certified
99.9% Uptime
Guaranteed platform availability
24/7 Support
Expert help when you need it
Free Training
Comprehensive onboarding included
Frequently Asked Questions
Got questions?
Find answers to common questions about our pricing and plans.
All plans come with a 14-day free trial. No credit card required. You get full access to all features in your selected plan during the trial period.
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the next billing cycle.
You can cancel your subscription at any time. You'll continue to have access until the end of your current billing period. We don't offer refunds for partial months.
We accept all major credit cards (Visa, MasterCard, American Express), as well as bank transfers for annual Enterprise plans.
Yes! For large organizations with specific requirements, we offer custom pricing and packages. Contact our sales team to discuss your needs.
All plans include email support. Professional plans get phone support during business hours. Enterprise plans include 24/7 priority support with dedicated success managers.
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Ready to transform your customer experience?
Join thousands of contact centers already using CXE360 to deliver exceptional service.
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